Terms of Service

Terms and conditions for using our service.

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Last updated: July 2026

These Terms of Service ("Terms") govern your use of Vibecarbon ("the Service"), operated by Vibecarbon ("we", "us", or "our"). By using the Service, you agree to these Terms.

1. Account Registration

You must provide accurate and complete information when creating an account.
You are responsible for maintaining the confidentiality of your account credentials.
You must be at least 16 years old to use the Service.
You are responsible for all activities that occur under your account.
Notify us immediately if you suspect unauthorized access to your account.

2. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable laws
Attempt to gain unauthorized access to the Service or its related systems
Interfere with or disrupt the Service or its infrastructure
Upload malicious code, viruses, or harmful content
Scrape, crawl, or use automated means to access the Service without permission
Impersonate another person or entity
Use the Service to send spam or unsolicited communications
Circumvent any access controls, rate limits, or security measures

3. Subscriptions and Billing

Some features require a paid subscription. Prices are displayed on our pricing page.
Subscriptions are billed in advance on a recurring basis (monthly or annually).
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
We reserve the right to change pricing with 30 days' notice to active subscribers.
Refunds are handled on a case-by-case basis. Contact us if you have billing concerns.

4. Your Data

You retain all rights to the data and content you upload to the Service.
You grant us a limited license to host, store, and process your data solely to provide the Service.
We will not access your data except as necessary to provide the Service, prevent abuse, or comply with legal obligations.
You are responsible for maintaining backups of your data. While we perform regular backups, we are not liable for data loss.
Upon account deletion, your data will be removed in accordance with our Privacy Policy.

5. Organizations and Teams

Organization owners are responsible for managing members and their access levels.
Organization owners can transfer ownership to another member.
When you join an organization, the organization owner and admins can manage your membership and access within that organization.

6. Intellectual Property

The Service, including its design, code, and documentation, is protected by intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
Feedback and suggestions you provide about the Service may be used by us without obligation to you.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access.
We may perform scheduled maintenance with advance notice when possible.
We are not liable for any downtime, data loss, or service interruptions.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

10. Termination

We may suspend or terminate your account if you violate these Terms.
You may terminate your account at any time by contacting us.
Upon termination, your right to use the Service ceases immediately.
Provisions that by their nature should survive termination will survive (including limitations of liability, indemnification, and dispute resolution).

11. Dispute Resolution

These Terms are governed by the laws of the jurisdiction of our principal place of business, without regard to conflict-of-law rules.
Any disputes shall be resolved through good-faith negotiation first.
If negotiation fails, disputes shall be resolved in the courts of that jurisdiction, except where the consumer protection laws of your country of residence entitle you to bring proceedings elsewhere.

12. Copyright Complaints

If you believe content hosted on the Service infringes your copyright, contact us at the email address below with a description of the work and the location of the allegedly infringing material. We will review complaints and remove infringing content where appropriate.

13. General

Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
Entire agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.
Assignment: You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
No waiver: Our failure to enforce a provision is not a waiver of our right to enforce it later.
Force majeure: We are not liable for delays or failures caused by events beyond our reasonable control.

14. Changes to These Terms

We may update these Terms from time to time.
Material changes will be communicated via email or through a notice on the Service.
Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, please contact us at b@hyperformant.co.